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Introducing Guest Services & Local Experiences

Introducing Guest Services & Local Experiences: A More Effortless, Elevated Hill Country Stay

At Hearth & Haven, we’re always looking for ways to make your Hill Country getaway feel more relaxing, more memorable, and more tailored to you. That’s why we’re excited to announce the launch of Guest Services & Local Experiences — a curated collection of on-demand amenities designed to elevate your stay with ease.

Whether you’re celebrating a special occasion, planning a cozy weekend retreat, or simply want to make your trip a little more seamless, these services bring comfort and convenience right to your rental.

Why We’re Launching Guest Services: Travel Trends Are Changing

Today’s travelers aren’t just booking a home — they’re booking an experience. According to recent insights from The Host Co, guests are increasingly looking for:

These trends make one thing clear: guests want more than a place to sleep. They want stays that feel unique, memorable, and easy from start to finish. Our new Guest Services lineup is designed with exactly that in mind.

What’s Now Available During Your Stay

Each property offers a selection of tailored experiences and upgrades based on location, local partners, and guest demand. Some of the most popular options include:

Local Experiences & In-Home Services

These services bring the best of the Hill Country directly to your doorstep — no planning, no driving, no stress.

Optional Stay Enhancements

To make your trip even easier, you can also request:

These options are subject to availability and include a small fee, but they give you more flexibility to shape your trip around your schedule.

How to Access Guest Services During Your Stay

We’ve made the process seamless:

  1. Book your stay.
    You’ll automatically receive a link to your property’s service menu in email.

  2. Browse your tailored menu.
    Each home offers its own curated set of experiences and enhancements.

  3. Book or request services.
    Select, submit, and pay — all through the online menu.

  4. Enjoy a more personalized stay.
    Once booked, fulfillment is handled by the service provider so you can simply relax.

You can also access your service menu anytime by scanning the QR code in your in-home Welcome Book.

Why Guests Love This New Feature

Beyond convenience and personalization, these services help guests make the most of their time in the Hill Country. No need to coordinate multiple vendors, look up local providers, or spend time researching — everything you need is in one place, vetted, and ready to book with just a few taps.

Whether it’s enjoying a chef-prepared dinner under the stars, booking a relaxing in-home massage after a long hike, or securing baby gear without hauling it from home, these services are designed to make your trip smoother, easier, and more special.

Start Exploring Guest Services

You can learn more and view the program here:
https://hearthandhavenvacationrentals.com/guest-services-local-experiences/

We’re excited to offer this new level of convenience and personalization — and we can’t wait for you to experience the Hill Country in a whole new way.

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